Privacy Policy
North Ridge Outdoor Services (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, or communicate with us, including via SMS text messaging.
By using our website or providing your information, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information:
Information You Provide Directly
- Name
- Phone number
- Email address
- Property address
- Service details or project information
- Any other information you submit through contact forms, quote requests, or scheduling tools
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage data via cookies or analytics tools
2. How We Use Your Information
We use your information to:
- Respond to quote requests and service inquiries
- Schedule landscaping, snow removal, or outdoor service appointments
- Provide estimates and service updates
- Send appointment reminders
- Communicate about ongoing or completed projects
- Improve our website and customer experience
- Comply with legal obligations
3. SMS & Text Messaging Policy
By providing your phone number and opting in through our website forms or other communication methods, you consent to receive SMS messages from North Ridge Outdoor Services.
These messages may include:
These messages may include:
- Appointment confirmations
- Scheduling updates
- Service reminders
- Project communications
- Follow-up messages
- Occasional service-related promotions or updates
Message Frequency
Message frequency may vary depending on your interactions with us.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying: STOP. After you send STOP, you will receive a confirmation message and no further text messages will be sent unless you re-enroll.
For assistance, reply HELP or contact us at 651-245-2737.
For assistance, reply HELP or contact us at 651-245-2737.
No Sharing of SMS Data
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for marketing purposes.
4. Sharing of Information
We do not sell your personal information.
We may share information only with:
We may share information only with:
- Service providers that help us operate our business (such as CRM providers, website hosting, scheduling tools, or payment processors)
- Legal authorities if required by law
All vendors are required to safeguard your information.
5. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to:
- Understand website traffic
- Improve site performance
- Enhance user experience
You can disable cookies in your browser settings if you prefer.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no online transmission is 100% secure.
7. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
8. Your Rights
If you would like to:
- Access your information
- Correct inaccurate information
- Request deletion of your information
Please contact us at 651-245-2737.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.
11. Contact Information
North Ridge Outdoor Services
Minnesota, United States
Phone: 651-245-2737
Minnesota, United States
Phone: 651-245-2737